Returns & Exchanges Policy

We take great care in packing and sending our faux flower arrangements and hope you absolutely love your purchase.

If there’s an issue with your order, please contact us via the contact form on our website as soon as possible after delivery or email us at ask@juhco.com.au.

As a small family-run business, we assess all return or exchange requests on a case-by-case basis and will always do our best to find a fair and reasonable solution.

Please note:

• Items must be returned in their original condition

• Change-of-mind returns may not always be accepted

• Sale items are generally final sale, unless faulty

If your order arrives damaged or incorrect, please contact us promptly so we can assist.